Project 1. Investigate the relation service quality has with passengers loyalty in the airline industry.


Project

  1. 1. Investigate the relation service quality has with passengers loyalty in the airline industry.

  2. Identify the relation between perceived service quality and price sensitivity.

  3. Investigate which SERVPERF variable that has the strongest relation to customer loyalty
Price: $49.99
Solution: The downloadable solution consists of 94 pages, 1435 words and 21 charts.
Deliverable: Word Document


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