Question: Norfolk, VA, a major seaport on the East Coast has a ship coal loading facility. Coal Trucks filled with coal arrive at the port facility at the mean rate of 140 per day. The facility operates 24 hrs/day. Coal trucks are unloaded one at a time on a first-come, first served basis by automated equipment that empties the trucks in a constant time of eight minutes, regardless of truck size. The port authority is negotiating with a coal company for an additional 30 trucks/day. The coal company wants assurances that the average wait per truck is less than 8 hours on average. Can the port authority commit to this if the penalty for having an average wait greater than 8 hours is $100,000/day?