Question: Do problem 18b in Kleinbaum et al. Chapter 17 (see page 471). You only need to do part b – provide the ANOVA table and show your work (assume customer type is a fixed-effects factor). Note that there are no raw data for this problem – you need to put the ANOVA table together using only the summary data provided. Do this by “hand and you must show your work. Also, do it using SPSS and please provide your code (i.e., commands).