Stats Solutions

(Steps Shown) Suppose that you are an operations analyst for Chase Bank. As part of your rotation through various departments, you spend time observing

Question:

Suppose that you are an operations analyst for Chase Bank. As part of your rotation through various departments, you spend time observing wait times to see a bank teller at one of its branches. From prior customer wait time data, the population mean wait time is 9 minutes with population standard deviation of wait times of 1.5 minutes. Chase Bank headquarters suggests LSL of 0 minutes and USL of 10 minutes .

  1. Compute the ppm for this process.
  2. Compute Cp for this process.
  3. Compute Cpk for this process.
  4. Is this process better or worse than a Motorola Six-Sigma process? (Justify your response).

Price: $2.99
Solution: The downloadable solution consists of 2 pages
Deliverable: Word Document


∴ Other downloads you may be interested in ∴

log in to your account

Forgot password?
Don't have a membership account?
REGISTER

reset password

Back to
log in

sign up

Back to
log in