[Solution] At the start of the football season, the ticket office gets very busy the day before the first game. Customers arrive at the rate of 4 every


Question: At the start of the football season, the ticket office gets very busy the day before the first game.  Customers arrive at the rate of 4 every 10 minutes, and the average time to transact business is 2 minutes.  What is the average number of people in line?  What is the average time that a person will spend at the ticket office? What proportion of time is the server busy?

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