Question: You have been hired by Toy Trucks, Inc., as a process engineering consultant. Your client says to you, "I’m so glad you’re here. We’re trying to figure out why our production cannot meet demand all of the time. Our product is a toy truck, and we basically start with a plain wooden truck. We then spray-paint it let it dry -- the whole painting operations takes about an hour, and we can do four trucks at a time. Our final step is putting the sticker on the door, which is done one at a time and takes about one minute for each truck. Oh yeah, and between the painting and the sticker, we attach a ladder to the truck, which is also done one at a time and takes about 25 minutes per truck."

1. Draw a process diagram. Cleary label your start and finish and all steps along the way.
2. Calculate the throughput time and cycle time of the entire process. Clearly define your units and your time measure.
3. Based upon your cycle time calculations in 1b, where is the bottleneck and why? What is the capacity of the process?
4. Your client says, "The spray-paint guy has been trying to sell me this super-duper-painter. It will do 6 trucks in an hour instead of 4, but it is somewhat expensive. Will this painter help me make more trucks? Can I make faster with this new painter?

Price: $2.99

Solution: The downloadable solution consists of 2 pages
Deliverable: Word Document