(Solution Library) Customers enter the camera department of a store at the average rate of six per hour. The department is staffed by one employee, who
Question: Customers enter the camera department of a store at the average rate of six per hour. The department is staffed by one employee, who takes an average of six minutes to serve each arrival. Assume this is a simple Poisson arrival, exponentially distributed service time situation.
- As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)? How long would a customer expect to spend in the camera department (total time)?
- What is the utilization of the clerk?
- What is the probability that there are more than two people in the camera department (excluding the clerk)?
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Another clerk has been hired for the camera department who also takes an average of six minutes to serve each arrival. How long would a customer expect to spend in the department now?
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