(Solution Library) A company hopes to improve customer satisfaction setting as a goal no more than 5% negative comments. A random survey of 350 customers found
Question: A company hopes to improve customer satisfaction setting as a goal no more than 5% negative comments. A random survey of 350 customers found only 10 with complaints.
- Create a 95% confidence interval for the true level of dissatisfaction among customers.
- Does this provide evidence that the company has reached its goal? Using your confidence interval, test an appropriate hypothesis and state your conclusions.
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Solution: The downloadable solution consists of 2 pages
Deliverable: Word Document 