The Effect of Human and Capital Resources Allocation and Technological C hanges on Employee Satisfaction and Productivity

Introduction

One of the main objectives of a firm is to improve employee satisfaction, as the human resource is one of the most important resources a firm has. Capital resources allocation can be defined as a systematic method of allocating capital, financial, and physical resources to achieve specific strategic goals in a firm. Companies allocate resources and develop budgets plans in order to monitor progress toward their goals, help control spending, and predict cash flow and profit. Capital allocation aims to reach technological advancements and overall improvements that aim to increase employee satisfaction and productivity, among one of its main objectives.

The main research purpose of this study is to analyze how the decision of firms in terms of capital, human resources and technology allocation affect employee satisfaction and productivity, for employees in the services sector. The paper will focus on the technological pressures that call for firms to invest in new technologies thereby enabling them to manage their budget adequately. In the face of a major technological change, the incumbent firms in an industry likely face strong technical pressures for adaptation and survival, necessitating strategic changes and investments in new knowledge and capabilities. But radical shifts in technology also increase uncertainty about the future value of firms, and more specifically, about the value of the strategic investments that they will undertake to respond to a new technology and therefore the budgeting plans.

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