Base Plate Problem Solving Exercise

Your customer has called and has found base plates to be defective, they are oversize. The customer has found parts that exceed the maximum dimension of 4.005. As a result the mating component will not fit on these base plates properly. You manufacture these base plates on four identical CNC milling machines with approximately 25% of the production coming from each machine.

Simplified drawing of base plate is shown below.

Assignment:

You manager has requested you sample 50 pieces from each machine, analyze the data and come up with recommendations to solve the problem. (The data for the 50 piece sample is attached in the Excel file.)

(Note: do not create any more data or make assumptions that are not presented. There is sufficient data to complete the assignment. If you do not understand how a CNC milling machine functions then additional research is suggested. )

The report should contain at a minimum the following sections:

1. I ntroduction : describing the process and statement of the general problem(s)
2. D ata : copy of data set in report (preferably in an appendix)
3. A nalysis of the data : Analyze the data using the various descriptive, graphical, analytical and problem solving tools such as descriptive statistics, frequency distributions, histograms, Pareto diagrams, run charts, capability analysis, etc. Every calculation, graph, diagram, etc. has to be completely explained as to how they help explain , simplify, clarify or summarize the data that is being analyzed. MINITAB is required in the g raphical analysis of the data .
4. Detailed problem statement(s): based on the results of the customer complaint and/or subsequent data analysis.
5. C ause and effect diagram (s) : identifying SPECIFIC, PERTINENT possible root causes of the problem(s) identified in the detailed problem statement. Create one or more cause and effect diagrams of potential root causes of the problem(s). Cause and effect diagrams are a requirement of the assignment and have to be created using MINITAB .)
6. C onclusion : stating your recommendations.

Price: $26.44

Solution: The downloadable solution consists of 15 pages, 1144 words and 15 charts.
Deliverable: Word Document