Apply your knowledge about the proper use of numerical descriptive measures in this continuing Web Case from Chapter 2.

Visit EndRun Investing Services at www.prenhall.com/Springville/EndRun.htm (or open the EndRun.htm file in the Student CD-ROM Web case folder) a second time and reexamine their supporting data and then answer the following:

1. Can descriptive measures be computed for any variables? How would such summary statistics support EndRun’s claims? How would those summary statistics affect your perception of End Run’s record?
2. Evaluate the methods EndRun used to summarize the results of its customer survey (see www.prenhall.com/Springville/ER_Survey.htm or the ER_Survey.htm file on the student CD-ROM Web Case folder. Is there anything you would do differently to summarize these results?
3. Note that the last question of the survey has fewer responses than the other questions. What factors may have limited the number of responses to that question?

the Big-Eight seems to be much lower than the average.

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Solution: The downloadable solution consists of 4 pages, 393 words and 3 charts.
Deliverable: Word Document