Question: Use the single-channel drive-up bank teller operation referred to in problems 1 and Q1 to determine the following operating characteristics for the system.
a. The probability that no customers are in the system
b. The average number of the customers waiting
c. The average number of the customers in the system
d. The average time a customer spend waiting
e. The average time a customer spends in the system
f. The probability that arriving customers will have to wait for service