Question: ABC would like to simulate a 20 period model of their queuing problem (M/M/1) using the following data:

Arrival Distribution Service Distribution

PC's/Day # Days PC's/Day # Days

1.8 2 8 2

1.9 3 9 4

2.0 4 10 8

2.1 3 11 4

2.2 2 12 2

What is the utilization of a server (arrival rate/service rate) for each period and the overall average?