Question: Use the single channel drive up bank teller operation referred to in problems 1 and 2 to determine the following operating characteristics for the system:

1. The probability that no customers are in the system
2. The average number of customers waiting
3. The average number of customers in the system
4. The average time a customer spends in the system
5. The average time a customer spends in the system
6. The probability that arriving customers will have to wait for service

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