Question: Use the single channel drive up bank teller operation referred to in problems 1 and 2 to determine the following operating characteristics for they system:

a. The probability that no customers are in the system
b. The average number of customers waiting
c. The average number of customers in the system
d. the average time a customer spends waiting
e. the average time a customer spends in the system
f. the probability that arriving customers will have to wait for service

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