Question: A toll-free phone number is available from 9 AM to 9 PM. Past history indicates that an average 0.4 calls are received per hour.

Calculate the probability that during a 1 hour period:

1. Zero phone calls will be received.
2. One phone call will be received.
3. Two phone calls will be received.
4. Three or more phone calls will be received.

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Solution: The downloadable solution consists of 1 pages
Deliverable: Word Document