[See Solution] Telephone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways. Find the probability of receiving 3 calls
Question: Telephone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways.
- Find the probability of receiving 3 calls in a 5-minute interval.
- Find the probability of receiving 10 calls in 15 minutes.
- Suppose that no calls are currently on hold. If the agent takes 5 minutes to complete processing the current call, how many callers do you expect to be waiting by that time? What is the probability that no one will be waiting?
- If no calls are currently being processed, what is the probability that the agent can take 3 minutes for personal time without being interrupted?
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