Question: Suppose HTS allocate X hours to regular customers and Y hours to new customers.

Total number of customers can be contacted as per the allocation is:

Constraints :

Maximum technician time available is 80 hours \[\Rightarrow X+Y\le 80\]

Minimum revenue to be generated is $800 \[\Rightarrow 25X+8Y\ge 800\]

The condition that the technician time spent on new customer contacts must be at least 60% of the time spent on regular customer contacts \[\Rightarrow Y\ge 0.60X\Rightarrow Y-0.60X\ge 0\]

Non-Negativity restrictions \[X\ge 0\] and \[Y\ge 0\]

Thus the LPP becomes:

Maximize \[Z=1.2X+Y\]

Subject to \[X+Y\le 80\]

Price: $2.99

Solution: The downloadable solution consists of 3 pages
Deliverable: Word Document