[See Steps] The pharmacist at Arnold Palmer Hospital, Wende Hluehn-Brown, receives 12 requests for prescriptions each hour, Poisson distributed. It takes her
Question: The pharmacist at Arnold Palmer Hospital, Wende Hluehn-Brown, receives 12 requests for prescriptions each hour, Poisson distributed. It takes her a mean time of 4 minutes to fill each, following a negative exponential distribution. Use the waiting-line table, Table D.5, and Wq = Lq/A, to answer these questions.
- What is the average number of prescriptions in the queue?
- How long will the average prescription spend in the queue?
- Wende decides to hire a second pharmacist, Ajay Aggerwal, with whom she went to school and who operates at the same speed in filling prescriptions. How will the answers to parts (a) and (b) change?
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