[Solution] Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services (2000 Merrill Lynch Client Satisfaction
Question: Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services (2000 Merrill Lynch Client Satisfaction Survey). Higher ratings on the client satisfaction survey indicate better service with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience while consultant B has 1 year of experience. Use \(\alpha=.05\) and test to see whether the consultant with more experience has the higher population mean service rating.
- State the null and alternative hypotheses.
- Compute the value of the test statistic.
- What is the \(p\) -value?
- What is your conclusion?
Deliverable: Word Document 