Question:

Passenger miles flown on Northeast Airlines, a commuter firm serving the Boston hub, are as follows:

Actual Miles Actual Passenger

Week Miles (1,000s) Week Miles (1,000s)

1 17 7 20

2 21 8 18

3 19 9 22

4 23 10 20

5 18 11 15

6 16 12 23

1. Assuming an initial forecast for week 1 of 17,000 miles, use exponential smoothing to compute miles for weeks 2 – 12. Use a = 0.2.
2. What is he MAD for this model?
3. Compute the RSFE and tracking signals. Are they within acceptable limits?

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