(See Steps) For the following types of quality costs, identify them as quality costs of Prevention (P), Appraisal (A), Internal Failure (I), External Failure
Question: For the following types of quality costs, identify them as quality costs of Prevention (P), Appraisal (A), Internal Failure (I), External Failure (E), or Intangible (INT). (1 point each)
________ Scrap ________ Training
________ Customer dissatisfaction ________ Rework
________ Warranty returns ________ Discounts
________ Quality planning ________ Liability costs
________ Supplier development ________ Product testing
Deliverable: Word Document 