Question: Capacity Planning: Utilization and Efficiency ( Determine the utilization and the efficiency for each of these situations :

1. A loan processing operations that processes an average of 7 loans per day. This operation has a design capacity of 10 loans per day and an effective capacity of 8 loans per day.
2. A furnace repair team that services an average of four furnaces a day if the design capacity is six furnaces a day and the effective capacity if five furnaces a day.

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