A s signment: Employee Assignment Schedule for new store in Mexico City (Integer linear programming solution)
A s signment: Employee Assignment Schedule for new store in Mexico City
(Integer linear programming solution)
To the extent permitted by local law, each Acme Home Improvements store, including AMC, is open from 7 am - 11 pm every day. AMC planners have provided the following table, which identifies the minimum number of customer service employees needed on the floor each hour of the day:
| Time Period | Minimum number of employees |
| 7 am - 8 am | 15 |
| 8 am - 9 am | 15 |
| 9 am - 10 am | 15 |
| 10 am - 11 am | 20 |
| 11 am - 12 pm | 20 |
| 12 pm - 1 pm | 20 |
| 1 pm - 2 pm | 20 |
| 2 pm - 3 pm | 20 |
| 3 pm - 4 pm | 25 |
| 4 pm - 5 pm | 25 |
| 5 pm - 6 pm | 25 |
| 6 pm - 7 pm | 20 |
| 7 pm - 8 pm | 20 |
| 8 pm - 9 pm | 15 |
| 9 pm - 10 pm | 15 |
| 10 pm - 11 pm | 15 |
Full-time employees at AMC work a 9 hour shift (8 hours of work plus a 1 hour meal break) either from 7 am to 4 pm or from 2 pm to 11 pm. Workers on the 7-4 shift are assigned an hour-long lunch break at either 10 am, 11 am or 12 noon. Workers on the 2-11 shifts are assigned an hour-long dinner break at either 5 pm, 6 pm or 7 pm.
Part-time employees work four consecutive hours per day and their shifts can start any time between 7 am and 7 pm.
By corporate policy, which is consistent with Mexican labor law, the company limits part-time hours to 50% of the day's total hours (part-time hours plus full-time hours) worked.
Part-time employees earn $300 per day, and full-time employees earn $750 per day in salary and benefits ($ =
Moneda
Nacional,
ie, the Mexican peso).
To be solved
Using Excel Solver software, prepare an employee assignment schedule for Acme Mexico City that addresses the following tasks:
- Prepare a minimum cost assignment schedule (modified by the quantitative considerations you incorporate)
- Treatment of both full-time and part-time employees
- The assumptions made and why
- Overall, why this schedule should be recommended
- A discussion of the process used to determine the schedule
Deliverable: Word Document
