CASE #1 ALTAVOX ELECTRONICS Altavox is a manufacturer and distributor of many electronic instruments and
CASE #1 ALTAVOX ELECTRONICS
Altavox is a manufacturer and distributor of many electronic instruments and devices, including digital/analog multimeters, function generators, oscilloscopes, frequency counters and other test equipment and measuring equipment. Altavox sells a line of test meters that are popular with professional electricians. The model VC202 is sold through six distributors to retail stores in the United States. These distributors are located in Atlanta, Boston, Chicago, Dallas and Los angles and have been selected to serve different region in the country.
The Model VC202 has been a steady seller over the years due to its reliability and rugged construction. Altavox does not consider this a seasonal product, but there is some variability in demand. Demand for the product over the past 13 weeks is shown in the following table.
| Week | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| Atlanta | 33 | 45 | 37 | 38 | 55 | 30 | 18 | 58 | 47 | 37 | 23 | 55 | 40 |
| Boston | 26 | 35 | 41 | 40 | 46 | 48 | 55 | 18 | 62 | 44 | 30 | 45 | 50 |
| Chicago | 44 | 34 | 22 | 55 | 48 | 72 | 62 | 28 | 27 | 95 | 35 | 45 | 47 |
| Dallas | 27 | 42 | 35 | 40 | 51 | 64 | 70 | 65 | 55 | 43 | 38 | 47 | 42 |
| Los Angles | 32 | 43 | 54 | 40 | 46 | 74 | 40 | 35 | 45 | 38 | 48 | 56 | 50 |
The demand in the regions varies between a high of 40 units on average per week in Atlanta and 48 units in Dallas. This quarter’s data is pretty close to the demand last quarter.
Management would like you to experiment with various forecasting models to determine what should be used in a new system being implemented. The new system can be setup for any of the methods discussed in the book
In your analysis consider:
Analysis of the data for trends.
Overall and individual area demands.
Discussion of methods and results of each method evaluated.
What is the best forecasting model to use and why?
Place supporting data in an appendix.
Questions:
- Consider using a simple moving average model. Experiment with models using five weeks and three weeks past data. The past data in each region is give below. Evaluate the forecasts that would have been made over the past 13 weeks using the mean absolute deviation and tracking signal as criteria.
| Week | -5 | -4 | -3 | -2 | -1 |
| Atlanta | 45 | 38 | 30 | 58 | 37 |
| Boston | 62 | 18 | 48 | 40 | 35 |
| Chicago | 62 | 22 | 72 | 44 | 48 |
| Dallas | 42 | 35 | 40 | 64 | 43 |
| Los Angles | 43 | 40 | 54 | 46 | 35 |
| Total | 254 | 153 | 244 | 252 | 198 |
2. Next, consider using a simple exponential smoothing model. In your analysis, test two alpha values, .2 and .4. Use the same criteria for evaluating the model as in part 1. Assume that the initial previous forecast for the model using an alpha value of .2 is the past three-week average. For the model using an alpha of .4 assume that the previous forecast is the past five-week average.
Deliverable: Word Document
